return policy

instructions

Thank you for shopping at Artworldnet.com

Artworldnet.com is committed to provide you a customer satisfaction on selected purchases only. If you are not completely satisfied with your purchases you may return it within 30 days from the date of receipt.

ALL original paintings and sculptures of any medium and commissioned works are non-refundable.

INSTRUCTIONS
1. Email us of your notice of return within 30 days from the date of receipt
at: AWN Returns with the following information:
- Item/s ordered
- Amount
- Clear copy of receipt (proof of purchase)
- Date ordered and shipped
- Recipients name and address
- Tracking number
- Product ID (e.g. AWN-FLW-PRNTFI01)
- Photo of the original packaging (only if damaged)

2. Do not ship back the item until you received a confirmation email from us within 24-72 hours.

3. All returns must be securely shipped to us at your expense and must be returned in its original condition and packaging (item must be unused and in the same condition that you received it.)

4. If you are shipping an item over $50.00, please include a postal tracking and insurance services.

5. AWN will immediately notify you on the status of your refund after inspecting the item.

6. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

7. AWN is not responsible for any lost or stolen packages confirmed to be delivered to the address entered for an order.

8. Additional shipping fees may apply for international returns.

9. Questions: Email to returns@artworldnet.com